Services & Supports

On May 7 – 8, 2004, the Canadian Religious Conference and Kairos Spirituality-for-Social Justice Centre sponsored an educational workshop in Ottawa called: Trafficking in Women and Children:  A Lucrative Multinational Business.  What is Our Response?  The outcomes of this event were: an increased awareness of the issue, increased local interest about the problem of human trafficking, and the formation of PACT- Ottawa (Persons Against the Crime of Trafficking in Humans).  PACT-Ottawa is registered as a non-profit corporation in the Province of Ontario, Canada.  Members contribute their time, ideas and area of expertise on a voluntary basis to the action of the group. Our Vision: To recognize the human dignity and promote the well-being of all trafficked persons.  Our Mission: To network with other groups to prevent the trafficking of persons and increase the protection of victims. Our Goals: To prevent human trafficking and to protect trafficked persons.  Our Tools: Education, support services, networking and advocacy.

La Conférence Religieuse Canadienne et Kairos Spirituality-for-Social Justice (centre de spiritualité-pour-la-justice-sociale) ont subventionné un atelier pour sensibiliser les gens, à Ottawa, les 7 et 8 mai 2004. Cette conférence s’intitulait : La traite des femmes et des enfants : une entreprise lucrative multinationale. Quelle est notre réponse? L’événement a contribué à une plus grande sensibilisation, à créer un intérêt renouvelé dans le problème de la traite des personnes et à la création de PACT-Ottawa. Ses membres contribuent bénévolement leur temps, leurs idées et leurs compétences aux projets du groupe.  Notre vision : Reconnaître la dignité humaine de toute personne victime de la traite et promouvoir leur bien-être.  Notre mission :Créer des réseaux avec d’autres groupes pour empêcher la traite des personnes et augmenter la protection des victimes.  Nos buts :Nos buts principaux sont la prévention de la traite des personnes et la protection des personnes victimes de la traite. Nos moyens d’actions sont l’information, les services d’aide, la création de réseaux et les plaidoyers. 

Victim Services staff are professionals with backgrounds in social work and criminal justice. Where a victim is incapacitated or has died as a result of the crime, family members may benefit from available services. Assistance is available to those who feel they have been victimized regardless of whether a complaint has been made to the police or a charge has been laid.  The website includes a fact page on Criminal Injuries Compensation.  Victim Services can assist victims of crime throughout their involvement in the criminal justice system. It can also assist you in determining whether you qualify for Criminal Injuries Compensation, restitution and publication bans.

We work to support women – legal, practical and emotional support. We provide a range of services and assistance, including counseling, information, support and referrals to victims of childhood assault, criminal harassment, partner violence and sexual assault. Our help line and email are 24/7.

PLEIS objectives: to respond to individual and community requests for information about the law, the legal system, sources of legal assitance and law reform; to increase the availability of easily understood general information about the law, as well as law-related information of specific topics; to promote a greater understanding of how the law affects everyday activities and to facilitate self-help skills;  and to act as a clearinghouse for information about the the law by promoting awareness of  and access to legal resources in the community while encouraging the coordination of public legal education initiatives. New educational resources for survivors of crime are now available from the Public Legal Education and Information Service of New Brunswick (PLEIS-NB). The new publications were officially released today in conjunction with National Victims and Survivors of Crime Week, May 29-June 4, 2016.

Le SPEIJ‑NB est un organisme à but non lucratif et à vocation charitable. Ses objectifs: répondre aux demandes d’information de particuliers et de la collectivité au sujet du droit, de l’appareil judiciaire, des sources d’aide juridique et de la réforme du droit; fournir au public davantage d’information générale et facile à comprendre sur la loi, de même que de l’information juridique sur des sujets précis; aider les gens à mieux comprendre les répercussions de la loi sur leurs activités quotidiennes et à apprendre à se débrouiller; faire fonction d’organisme central de diffusion d’information juridique en faisant connaître et en rendant accessibles les ressources juridiques de la collectivité, tout en encourageant la coordination des initiatives d’éducation juridique publique. De nouvelles ressources éducatives pour les survivants d’actes criminels sont désormais disponibles auprès du Service public d'éducation et d’information juridiques du Nouveau-Brunswick (SPEIJ-NB). Ces nouvelles publications ont été lancées officiellement aujourd’hui, à l’occasion de la Semaine nationale des victimes et survivants d’actes criminels, qui se déroule du 29 mai au 4 juin, 2016.

At this time, Nunavut has no government-based, court-based or police-based victim services.  There are approximately 100 community-based services across Nunavut that offer traditional and more typical social services.  Through the Office of the Public Prosecutor.  The RCMP are committed to reducing the harmful effects of victimization and re-victimization.

This service is provided through community volunteers who have been trained by and working under the direction of the RCMP.  Services include: Information on social, legal, medical and mental health services; personal safety and home security information; liaison with police, agencies and organizations in communities; emotional support and referral; assistance with referrals to other agencies that may be helpful; general information regarding the Justice process.

Les bénévoles des Services aux victimes, formés et encadrés par la GRC, offrent des renseignements, des services d'aiguillage et du soutien affectif aux victimes de crimes. Les services sont offerts gratuitement par des bénévoles formés et encadrés par la GRC. Tous les renseignements sont traités de manière confidentielle. Services offerts:  Information sur les services sociaux, juridiques, médicaux et les services de santé mentale. Information sur la sécurité personnelle et la sécurité des foyers. Liens avec la police et les organisations de la collectivité. Soutien affectif. Services d'aiguillage vers d'autres organismes pouvant offrir de l'aide. Renseignements généraux concernant le processus judiciaire.

Victim Services is a police-based program located in the Red Deer RCMP downtown detachment at 4602 - 51 Avenue in Red Deer, Alberta. Following a traumatic experience in which you are the victim of a crime, misfortune or tragedy, you may be overwhelmed, confused and distrustful of others. Victim Services can help by providing support, information and referrals. We provide a listening ear, comfort and reassurance. We will talk to you on the telephone, visit you in your home or at the hospital and accompany you to court, if necessary. We will provide you with information on local services and agencies and then help you decide which of these resources are the most appropriate to help you in your particular situation.  Services may include (if charges laid): Victim Impact Statements; Restitution Applications; Court Preparation; Court Accompaniment.  Also: Victim of Crime Protocol (VOCP); Financial Benefits (if victim suffered emotional or physical injuries); Community Referral Information


Any person male, female, or transgendered, age 16 or over requiring assistance dealing with sexual assault, past sexual abuse or relationship violence. Provides a confidential 24/7 hour sexual assault hotline for men, women, and youth age 16 and over. Sexual Assault Line staff can provide support during a crisis, refer to appropriate local agencies, and arrange for callbacks from counsellors as needed. Sexual Assault Line staff will also accompany sexual assault victims for emergency medical treatment and preliminary interviews with police.

Victim services, provided in a timely manner, play an essential role in reducing the harmful effects of victimization and re-victimization.  RCMP Victim Services are provided in the individual provinces and territories  (see listing in this RCMP website. For Quebec and Ontario, please refer to the VJN services listings). The objectives of the RCMP Victim Services Program are to:

  • Lessen the impact of crime and trauma on victims and their families and to assist them in their recovery;
  • Enhance victim safety and help reduce the risk of further victimization;
  • Increase victims' level of participation in the criminal justice system;
  • Prepare victims acting as witnesses for court proceedings.

From a call for help, to the investigation of a crime, to an offer of a referral, police work in close partnership with victim services organizations to ensure victims of crime receive the support they need without delay. 

Offerts en temps opportun, les services d'aide aux victimes contribuent de façon essentielle à limiter les séquelles que gardent les victimes d'un ou de plusieurs actes criminels.  Les services d'aide aux victimes du GRC sont fournis et disponibles dans tous les provinces et territoires (veuillez voir le répertoire dans ce site web GRC. Pour les services au Québec et à l'Ontario, veuillez voir le répertoire VJN). Le Programme d'assistance aux victimes de la GRC vise les objectifs suivants :

  • Atténuer l'impact de la criminalité et de ses traumatismes sur les victimes et leur famille, et les aider à se remettre de leur expérience.
  • Accroître la sécurité des victimes et aider à réduire le risque qu'elles soient la cible de nouveaux actes criminels.
  • Augmenter la participation des victimes à l'application du régime de justice pénale.
  • Préparer les victimes à témoigner en cour.

Dès l'appel initial au secours, puis pendant le déroulement de l'enquête et jusqu'à l'offre de renvoi aux ressources pertinentes, la police travaille en étroite collaboration avec les organismes d'aide aux victimes afin de s'assurer que celles-ci reçoivent sans tarder le soutien dont elles ont besoin. 


Police officers, civilian staff and volunteers offer service to victims of crime and traumatic events by providing information, support and referrals to them maneuver through the Criminal Justice System. Helps victims make the best choices for themselves while supporting them in those choices and validating what they might be feeling. Provides resources in the community such as: Counselling Agencies, Support Groups, Shelters, Information about Financial Resources. Deals with a wide range of incidents involving personal crimes such as: Assaults, Sexual Assaults, Armed Robbery, Criminal Harassment, Domestic Violence, Property Crimes such as residential break and enters. Provides assistance in tragic events such as: Suicides, Fatal Accidents. Includes two Aboriginal Resource officers to add expertise on Aboriginal issues.

Disclaimer: Welcome to our Find Help listing of services that provide help for victims of crime.  This listing represents only a subset of the many services and supports available to Canadians across Canada and we hope it is helpful for users of the Victim Justice Network site.  For a more comprehensive listing of services helping victims through all stages of their needs, we do encourage you to avail yourselves of your local 211 phone or online services or, alternatively, of your regional community services listings most of which are included in this site under Information and Referral.  The services listed on this site are based on the most recent information available on those services' individual websites in mid-2015.  We will endeavour to review these annually for accuracy and any changes or discontinuation of service.

Décharge: Voici notre liste des services Find Help visant à aider les victimes de crime. Cette liste ne représente qu’une partie des nombreux services et soutiens mis à la disposition des Canadiens dans tout le pays. Nous espérons qu’elle sera utile aux utilisateurs du site de Victim Justice Network. Si vous souhaitez en obtenir une plus complète, à quelque niveau des besoins des victimes que ce soit, n’hésitez pas à appeler votre numéro local 211 ou à utiliser des services en ligne ou encore les listes de services communautaires régionaux, services qui, pour la plupart, sont indiqués sur ce site sous la rubrique Information and Referral. Ces services ont été relevés dans les toutes dernières informations disponibles à la mi-2015 sur les sites pertinents. Nous nous efforcerons de les revoir chaque année pour qu’ils restent à jour.