Services & Supports

Safety and Victim Services provides assistance and support for victims of crime and tragedy. Community organizations are funded by the Department of Justice to provide local Victim Services programs. Local Victim Services program coordinators and volunteers provide victims of crime with: information; assistance; support; and referrals.  You can get help at the time of the offence, throughout the court process and as long afterwards as you need it.   Victim Services workers can help you with safety planning and completing a Victim Impact Statement. They can go with you to the hospital and/or to court. They have useful information and understand your feelings. The Victim Notification Program allows victims to apply to receive information about the offender who was convicted of a crime against them.
Even if you live in a community where there is no Victim Services program, a Victim Services worker can still provide you with information and support over the phone.  If you are required to testify in court but are afraid of the accused, you can talk to your Victim Services worker or the Crown Prosecutor about applying for a vulnerable-witness screen. There are witness screens in every community where court is held in the NWT.   The NWT Victims of Crime Emergency Fund is designed to provide limited financial assistance to help victims of serious violent crime with emergency needs. Funding for this program is provided by the Department of Justice Canada.  As of January 18, 2010, there are local Victim Services programs in the following communities: Yellowknife, Hay River, Inuvik, Fort Simpson, Fort Good Hope, Fort Smith, Aklavik, Paulatuk, and Behchoko. Inuvik Victim Services currently offers outreach services to Sachs Harbour and workers in the Tlicho region provide outreach to Wekweètì, Gamèti and Whatì.

The Policy Centre for Victim Issues implements the Federal Victim Strategy the objective of which is to give victims of crime a more effective voice in the criminal justice system. We develop policy and criminal law reform, administer the Victims Fund, and broadly share information about issues of importance to victims of crime.

Le Centre de la politique concernant les victimes met en œuvre la Stratégie fédérale d'aide aux victimes dans le but de donner aux victimes une voix plus forte dans le système de justice pénale. Nous élaborons des politiques et procédons à une réforme du droit pénal, et nous administrons le Fonds d'aide aux victimes et partageons de l'information sur des questions importantes pour les victimes d'actes criminels.

The Victim Services Branch provides help for victims dealing with a range of different crimes.  It doesn't matter if the crime has been reported, a charge has been laid, or the accused has been convicted.  We provide services to all people affected by crime.  Services provided include: crisis support; understanding your options; information regarding court process; victim's rights; support and information throughout criminal justice process, as needed; referrals to other supports; emergency practical support (VCEF).

This PDF directory compiled by the Victim Justice Network of Canada, lists police and law enforcement agencies and organizations across Canada. Organized by province and territory, this document provides links to these organizations' websites where available.

Supporting individuals and families in the aftermath of suicide and homicide since 1979 in a peer-based support program in Toronto.  The centre provides a 24/7 help line.

Elder Abuse is defined by the World Health Organization as “a single, or repeated act, or lack of appropriate action, occurring within any relationship where there is an expectation of trust which causes harm or distress to an older person.”  Elder abuse often occurs when there is an imbalance of control. The abuser either limits or takes control over the rights and freedoms of the senior. The abuse/violence is used to intimidate, humiliate, coerce, frighten or simply to make the senior feel powerless.  Elder Abuse Ontario also supports the Seniors Safety Line to report abuse and seek help: 1-866-299-1011

La maltraitance des personnes âgées est défini par l’Organisation Mondiale de la Santé comme «un acte unique ou répété, ou l’absence d’intervention appropriée, dans le cadre d’une relation censée être une relation de confiance, qui entraîne des blessures ou une détresse morale pour la personne âgée qui en est victime».  La maltraitance des personnes âgées se produit souvent lorsqu’il y a un déséquilibre du contrôle. L’agresseur limite ou prend le contrôle sur les droits et libertés de la personne âgée. L’abus/violence est utilisée pour intimider, humilier, contraindre, effrayer ou tout simplement pour faire la personne âgée se sentir impuissante.  La Maltraitance des personnes âgées Ontario soutien la ligne d'assistance pour signaler un abus et demander de l'aide: 1-866-299-1011

Community-Based Victim Services. There are 69 Community-Based Victim Services Programs in BC funded by the Ministry of Justice. These community-based programs, established in the late 1980s, provide crucial emotional support, information, referrals, justice system support and liaison services for survivors of sexual assault, violence in relationships and violence against children and youth. Programs also work to ensure that a coordinated response is in place in their community. Some specialized programs provide support to survivors of violence who have specific needs, such as adult male survivors and survivors from Indigenous and multicultural communities.

The Family Violence Program targets families in Regina who are experiencing domestic violence, in or out of the home.  The Circle Project provides support and programs based on the Aboriginal vision of wholeness, balance and healing.  By promoting positive human development, we encourage people to help themselves through education, cultural awareness,  family and community. Using the holistic approach, the families are guided to explore all options that are available to assist them on their healing journey. Various programs will be made available, including Anger Resolution Techniques (A.R.T.)

Fem’aide, la ligne téléphonique provinciale francophone d’écoute et de soutien pour les femmes touchées par la violence dessert l’Ontario français depuis 2006. Cette initiative, soutenue financièrement par le Ministère des Services sociaux et communautaires, permet aux femmes de l’ensemble de la province d’avoir accès à des services en français dans leur région grâce à un numéro de téléphone unique pour toute la province.

La ligne de soutien Fem'aide est gérée collectivement par les organismes suivants : la Maison d'amitié conjointement avec le Centre des ressources de l'Est d'Ottawa dessert la population de l'Est ontarien, le Centre Victoria pour femmes de Sudbury celle du Nord, tandis qu'Oasis Centre des femmes de Toronto offre le service dans le Sud de la province. Ce modèle de gestion contribue à ne pas perdre de vue les réalités des femmes francophones et les ressources disponibles dans chacune des régions de la province. 

Fem'aide, a provincial telephone helpline for Francophone women dealing with violence, has benefited the French Community in Ontario since 2006. This initiative, funded by the Ministry of Community and Social Services (MCSS), allows access to French language services by women throughout the province, in their own regions, by dialling a single phone number from anywhere in Ontario.

Fem'aide is collectively managed by several organizations as follows : Maison d'amitié and the Eastern Ottawa Resource Centre jointly support women in Eastern Ontario, Centre Victoria pour femmes de Sudbury supports women in Northern Ontario, and Oasis Centre des femmes de Toronto supports women in the Southern Ontario.

FSACC is committed to providing public education, awareness and prevention programs and providing services to those affected by sexual violence. Offers a 24-hour confidential sexual assault crisis intervention phone line; information about police investigation, medical needs, and legal procedures; accompaniment to the hospital, police station and court; sexual assault counselling for women and individual or group sessions.

Disclaimer: Welcome to our Find Help listing of services that provide help for victims of crime.  This listing represents only a subset of the many services and supports available to Canadians across Canada and we hope it is helpful for users of the Victim Justice Network site.  For a more comprehensive listing of services helping victims through all stages of their needs, we do encourage you to avail yourselves of your local 211 phone or online services or, alternatively, of your regional community services listings most of which are included in this site under Information and Referral.  The services listed on this site are based on the most recent information available on those services' individual websites in mid-2015.  We will endeavour to review these annually for accuracy and any changes or discontinuation of service.

Décharge: Voici notre liste des services Find Help visant à aider les victimes de crime. Cette liste ne représente qu’une partie des nombreux services et soutiens mis à la disposition des Canadiens dans tout le pays. Nous espérons qu’elle sera utile aux utilisateurs du site de Victim Justice Network. Si vous souhaitez en obtenir une plus complète, à quelque niveau des besoins des victimes que ce soit, n’hésitez pas à appeler votre numéro local 211 ou à utiliser des services en ligne ou encore les listes de services communautaires régionaux, services qui, pour la plupart, sont indiqués sur ce site sous la rubrique Information and Referral. Ces services ont été relevés dans les toutes dernières informations disponibles à la mi-2015 sur les sites pertinents. Nous nous efforcerons de les revoir chaque année pour qu’ils restent à jour.