Services & Supports

Those having experienced violent crime.  Includes Children exposed to violence; Compensation for victims of crime; Help for Aboriginal Victims of Crime; Help from domestic violence victim services programs; Help from Victim Service unit and agencies; Interpersonal violence and abuse programs; Rights for victims of crime; Testifying in court as a victim or witness of crime; Victim impact statement and restitution; Information on how you can help stop interpersonal violence, whether it is sexual violence, physical violence, or other abuse.

Any person who has been the victim of a crime may use the services of the Victim Services Unit. Services are both proactive and reactive when contacting victims of crime. The Unit screens police reports on a daily basis, accepts referrals from police officers and responds to victim inquiries. Once officers have responded to a crime and ensured the physical safety of all involved, Victim Services may be called to assist with non-policing issues, such as emotional support and referral information. Sometimes we may be asked to stay with a victim while officers gather information or take a statement. The Unit's role is to work collaboratively with police officers to assist victims of crime. The program is staffed by a civilian coordinator, civilian outreach worker, two domestic violence case coordinators and volunteers.  Focus on helping victims of domestic and family violence. Hearing impaired may text at 902-497-4709.

Offers information, referrals and support and legal services while advocating towards systemic and policy change for women and their communities. Open 24 hours/ 7 Days a week, Interval House provides free transportation to shelter, and accept collect calls.  Emergency shelter, safety planning, and building healthy relationships are among the services offered by Interval House.

Established in 1992, Victim Services is a Branch of the Hamilton Police Service under the command of the Community Mobilization Division.  It is the only 24-hour on scene crisis intervention service for victims of crime and trauma in the City of Hamilton.  We respond to the immediate needs of people who have been victimized by crime and/or trauma such as homicides, suicides, sudden death, assaults, sexual assaults, domestic violence, motor vehicle and fire fatalities, robberies and harassment. Victim Services Branch staff and specially trained volunteers provide practical assistance, emotional support and referrals for additional community resources.  Links to Victim Quick Response Service, Safety Planning, other services and supports.

Province-wide community, social and human services online directory. Complements 211 websites and includes resources for victims of violence.

Program for Persons who have experienced intimate partner and family violence or abuse.  Personal support by phone or at the office Information about protection orders and the justice system; Assistance getting into a shelter Supportive accompaniment to court, police, or other appointments; Access to emergency response system for your safety Referrals for yourself and your children; Groups for information and support

Au Québec, la Loi sur l'aide aux victimes d'actes criminels garantit des droits aux personnes victimes d'un acte criminel commis au Québec, à leurs proches et à leurs personnes à charge. Ainsi, si vous êtes victime d’un acte criminel, vous les droits d'être traité avec dignité, d'être informé aussi complètement que possible de vos droits et de vos recours, votre rôle lors du processus pénal, et de votre participation dans la procédure judiciaire, sur demande d'être informé de la procédure judiciaire, de l'état et de l'issue des procédures et de l'issue de l'enquète policière.  Vos avez le droit selon les ressources disponibles, d'être informé des services parmi tels: mésures de protection contre intimidation et représailles, de voir vos points de vu et préoccupuations présentés et examinés aux phases appropriées des procédures judiciaires; le droit de recevoir de façon prompte et équitable, réparation et indemnisation du préjudice subi; indemnité raisonnable pour les frais engagés en vue de présenter un témoignage; la restitution dans les meillers délais, des biens que l'on vous a saisis lorsqu'il n'est pas nécessaire de les retenir à des fin judiciaires.  Toute persone victime d'un acte criminel a également le droit de faire une déclaration écrite qui sera déposée auprès du tribunal lors de la détermination de la peine.

In Québec, the Act respecting assistance for victims of crime guarantees the rights of victims and their immediate family following a crime committed in Québec. If you are the victim of a criminal offence, you have the right to be treated with dignity, to be informed as completely as possible of your rights and remedies, your role in the criminal justice process and participation in criminal proceedings; to be informed, on request, of the progress and final disposition of the case and of the police investigation.  You have the right, depending on available resources, to be informed of services among which:  assistance services and protection against intimidation and retaliation, the right to have your concerns and viewpoints examined at the appropriate stages of legal proceedings if your personal interest is affected; also to the extent provided by the law the right for reasonable compensation for the costs incurred to testify, prompt and fair restitution or compensation for damages suffered, and to have seized property returned as soon as possible when it is no longer required for legal purposes.  All victims of crime also have the right to make a written impact statement that will be presented in court during sentencing.

24/7 Crisis Support Line ... The Crisis Support Line is a confidential service available 24-hours a day, seven days a week, including weekends and holidays. Unconditional and nonjudgmental support and information is available to individuals of both recent and historical sexual assault, as well as other forms of sexual violence.  If you have been recently assaulted, we will help you find the right response for yourself and will assist you in accessing hospital services if necessary.  Friends or family members supporting a sexual violence survivor may also call the line for support. Anyone under 16 years of age will be provided with an appropriate referral for services.  Individual trauma-informed counselling is free and confidential to survivors* of sexual violence. Counselling is available for individuals of both recent and historical sexual assault, as well as other forms of sexual violence.  If you are looking for counselling or consultation as a parent, caregiver, or partner of a survivor, call us and we can provide support and information.  If you are under the age of 16, you can call us and we will provide information on services and help link you to community supports.  Peer support may also be offered on an individual basis.

Counselling for youth, ages 5 -20. Open, non-judgmental listening on any topic including bullying, friendship, school, abuse, violence, emotional abuse,  LGBTQ.

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Klinic Community Centre operates the sexual assault crisis line as well as other crisis and counselling services including the Manitoba Suicide  Line (1-877-435-7170).  Programs include counselling for those who have experienced sexual assault.  Klinic offers a variety of counselling services that provides individual and group counselling for people affected by the trauma of childhood abuse, family violence and suicide.  Counselling is also available for people who have behaved abusively in an intimate relationship. All counselling services are free.  Please be aware that subject to the volume of requests for in person counselling there may be a waiting period for some services.

Disclaimer: Welcome to our Find Help listing of services that provide help for victims of crime.  This listing represents only a subset of the many services and supports available to Canadians across Canada and we hope it is helpful for users of the Victim Justice Network site.  For a more comprehensive listing of services helping victims through all stages of their needs, we do encourage you to avail yourselves of your local 211 phone or online services or, alternatively, of your regional community services listings most of which are included in this site under Information and Referral.  The services listed on this site are based on the most recent information available on those services' individual websites in mid-2015.  We will endeavour to review these annually for accuracy and any changes or discontinuation of service.

Décharge: Voici notre liste des services Find Help visant à aider les victimes de crime. Cette liste ne représente qu’une partie des nombreux services et soutiens mis à la disposition des Canadiens dans tout le pays. Nous espérons qu’elle sera utile aux utilisateurs du site de Victim Justice Network. Si vous souhaitez en obtenir une plus complète, à quelque niveau des besoins des victimes que ce soit, n’hésitez pas à appeler votre numéro local 211 ou à utiliser des services en ligne ou encore les listes de services communautaires régionaux, services qui, pour la plupart, sont indiqués sur ce site sous la rubrique Information and Referral. Ces services ont été relevés dans les toutes dernières informations disponibles à la mi-2015 sur les sites pertinents. Nous nous efforcerons de les revoir chaque année pour qu’ils restent à jour.